Ethical Channel

At abba Hoteles, we promote a culture of ethics and integrity.

Our Ethical Channel is a confidential tool for employees and third parties to report any suspicion of irregular conduct.

What can you report?

Any indication of a serious infringement, whether administrative or criminal, such as:

  • Discrimination.
  • Harassment.
  • Fraud.
  • Corruption.
  • Conflicts of interest.

Confidentiality guaranteed

Your identity will be kept in absolute confidentiality, and you can even report anonymously. abba Hoteles is governed by Law 2/2023 on the protection of whistleblowers, guaranteeing their rights, including protection against acts that may be considered reprisals.

How to report?

Access the Ethical Channel through the online form: https://www.ovetauki.com/canal/abba-hoteles

Other options

You can direct your report to the Manager of the Ethical Channel, Mr. Juan Manuel Aguilar Gil at phone no. 933 632 330 or at the address abba Hotels, Carrer Berlín 51-53, CP 08014 Barcelona

You can also use a channel external to the company, such as the one that will be established by the Independent Authority for the Protection of Whistleblowers.

Remember:

The Ethical Channel is not for complaints about hotel reservations. For this, you should contact: direccion.comercial@abbahoteles.com.

For commercial communication issues, you can contact the following email address: Gdpr@abbahoteles.com.

Information:

All information related to the channel's management policies, its scope of application, the rights of the parties, and any other information of interest, can be found here.

At abba Hoteles, we work to achieve an ethical environment.